user experience

A big city seen from a tall building

When making software, one will automatically want to believe in the result being useful. Why wouldn't it be? After all, the software product is built to solve a task, so it should be useful for the task, right? This is not necessarily the case. Nielsen defines usefulness of software by two key terms: utility and usability. In this post, I am going to walk you through these concepts. 🚢🏼 (more…)